If you are a catering business owner and have been looking for ways to improve your business and speed up customer service, you’ve come to the right place! As you already know, digital transformation is an inevitable step in all business sectors. This future path is also being actively shaped by the catering industry, which is increasingly using digital solutions to improve customer service and optimize business operations. In this article, we will offer an insight into some digital tools that not only improve the customer experience, but also make the daily work of the kitchen staff much easier!
Waiters Tablet: New level of customer service
What are waiter tablets and how do they affect food service businesses? Waiters’ tablets are digital devices that allow waiters to capture an order with simple actions and immediately send it to the kitchen. This promotes efficient cooperation between the waiter and the cook, and information about the amount of the order is automatically sent to the main cashier. Waiter tablets allow you to perform your duties as a waiter more successfully, allowing you to serve an even larger number of customers!
Kitchen Display: Speed and accuracy
The kitchen display is a modern solution for processing orders in the kitchen, improving the quality of service. What are its advantages? First, it ensures fast and efficient communication between the waiter and the cook. Second, orders are clearly visible and easy to manage, allowing chefs to work efficiently with all orders. Thirdly, it allows quick notification of already prepared orders. Fourth, the kitchen display allows you to set time limits for preparing and serving food or drinks. It ensures accurate and timely food preparation, reducing the risk of mistakes and improving employee cooperation.
Self-service Kiosk: Innovative solution for accepting orders
Self-service kiosks are a great example of how technology is changing buying habits. These kiosks allow customers to place orders and pay themselves without using traditional cash registers. They not only reduce queuing and waiting time, but also make the work of the staff easier.
These digital tools not only improve customer experience and optimize business operations, but also help foodservice businesses adapt to changing market conditions. Customers are increasingly appreciating the benefits of innovation and digital solutions.
Are you ready to embrace the digital age and bring change to your catering business? Waiter tablets, kitchen displays and self-service kiosks are just some of the solutions that can help you go this way.
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