Today, the POS system is an integral part of shops, cafes, restaurants—or any retail business. However, to ensure the maximum efficiency of POS – cash register systems, it is crucial to find the right solution for your company. This decision will impact operations of the company for many years to come. We have compiled the six most common mistakes made when purchasing a cash register system, which can help you save both time and money.
1. Unstable cash register system
One of the most important aspects when choosing a cash register system is its stability. For example, inaccurate data recording, frequent technical problems, complex system configuration can cause inventory and accounting errors, as well as delay sales. Such problems affect the entire operation of the company, including the company’s profit. An unstable cash register system is not only a matter of technical problems, that is why it is worth buying a modern cash register system that ensures a safe and accurate sales process.
2. Prehistoric notions of POS equipment
Today’s cash register systems are not just newly improved cash registers with touch-sensitive buttons. The cash register system can be connected to warehouse accounting or supplemented with various other devices, making work organization significantly more convenient. For example, it can be supplemented with a kitchen and bar printer, scanner, card terminal or waiter’s tablet.
3. Not understanding the needs of your company
Finding the perfect POS system is different and unique for every retailer, and there is no one-size-fits-all solution. Therefore, before purchasing a POS system, you must clearly list and be aware of all the needs of your company. This will significantly facilitate and speed up the process of purchasing the right cash register system—making it clear what to look for and what questions to ask the seller.
4. Cash register system – last minute purchase
The cash register system is most often a long-term investment that affects payments, service quality and speed, accurate warehouse accounting and also other processes in the company. Therefore, before buying it, it is important to compare several solutions, getting to know them in person and using trial versions. In addition, with timely implementation of the cash register system, it is also possible to properly train employees.
5. Absence of professional training
Good training on the new device is an essential part of introducing it to the company. Often retailers buy what they think is the best system and try to save money by not training staff. However, without proper training, you can do more harm than good. The biggest risks are insufficient stocks (inaccurate warehouse accounting), dissatisfied customers and dissatisfied employees themselves. With that in mind, it’s worth taking your time and taking your time with training. Most of the time, good and professional cash register companies provide training and make sure that the customer learns how to use it and can use it to its full potential.
6. Bad cooperation partners
It is worth choosing a professional company that is interested in successful long-term cooperation, because everything does not end only with the purchase. As we mentioned, this is a long-term investment that will also require regular service and technical support. Before purchasing, it is worth asking the following questions: Is POS the main business of the company? Is the service provider a company or just a distributor of the product? Is technical support available outside of normal business hours? Do they offer in-person technical support?
If you are looking for a new and modern cash register system – RESICO is one of the best solutions in the market. We are a company with experience in 21 countries and our cooperation partners include more than 130 customers, such companies as: Burka, Amoralle, Green Motors, Mr. Bunny and others! In addition, we provide technical support 24/7!
If you want to apply for a free consultation and learn more about RESICO cash register systems and ERP, click on the link: https://www.goibsc.lv/form/ or call: +371 26656567
